Terms of Service

Acceptance of Terms

By accessing or using the Client Connect AI website, platform, services, or submitting your information through any form, you agree to be bound by these Terms of Service ("Terms").

If you do not agree to these Terms, you must not use our website or services.

These Terms apply to all users, including website visitors, clients, affiliates, and agency partners.

Services Overview

Client Connect AI ("Company," "we," "our," or "us") provides:

AI-powered communication systems

Lead capture and response automation

SMS, email, and multi-channel messaging tools

Appointment booking automation

CRM and workflow integrations

Our services are designed to assist businesses in improving communication and conversion processes but do not replace human oversight or decision-making.

No Guarantee of Results

We do not guarantee:

Leads, sales, or revenue

Conversion rates or ROI

Appointment bookings or response rates

Results depend on factors outside our control, including your business model, offer, sales process, and market conditions.

User Responsibilities

You agree that:

All information provided is accurate and complete

You will comply with all applicable laws and regulations

You are responsible for how you use our systems

You are solely responsible for compliance with:

TCPA (Telephone Consumer Protection Act)

CAN-SPAM Act

GDPR or other applicable data laws

Including obtaining proper consent before messaging contacts.

Consent to Communications

By submitting your information, you consent to receive communications from Client Connect AI via:

Phone

Email

SMS/text

You may opt out at any time.

SaaS Subscription Terms

6.1 Billing

Subscriptions are billed on a recurring basis (monthly or annually)

Fees are due in advance unless otherwise stated

Failure to pay may result in suspension or termination

6.2 No Refund Policy

Unless otherwise stated in writing:

All payments are non-refundable

No prorated refunds for unused time

6.3 Access & Usage

Access is granted for the duration of your active subscription

We may modify features at any time

Onboarding & Implementation

Onboarding may include setup, customization, and integration of systems.

You agree to:

Provide timely access to required accounts and data

Participate in onboarding calls or setup steps

Delays caused by the client do not qualify for refunds or extended timelines.

Affiliate Program Terms

If you participate as an affiliate:

Commissions are paid based on valid referred customers

Self-referrals or fraudulent activity are prohibited

We reserve the right to modify commission structures

Payout schedules are determined by the Company

We may terminate affiliate access at any time for violations.

Agency / Reseller Terms

If you resell or white label our services:

You are responsible for your end clients

You may not misrepresent our services

You must comply with all applicable laws

We are not liable for disputes between you and your clients.

Intellectual Property

All content, systems, automations, and materials are owned by Client Connect AI.

You may not:

Copy, reproduce, or resell systems

Reverse engineer or duplicate workflows

Use is limited to your business during an active agreement.

Third-Party Integrations

Our services may integrate with third-party platforms.

We are not responsible for:

Third-party outages

Policy changes

Data handling by those platforms

Disclaimer of Warranties

All services are provided "as is" without warranties of any kind.

Limitation of Liability

To the fullest extent permitted by law, Client Connect AI is not liable for:

Lost revenue or profits

Business interruption

Data loss

Indirect or consequential damages

Termination

We reserve the right to suspend or terminate access at any time for violations or non-payment.

Governing Law

These Terms are governed by the laws of the State of Texas.

Changes to Terms

We may update these Terms at any time. Continued use constitutes acceptance of changes.

Contact

For questions, contact Client Connect AI.

End of Terms